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6 Best Family Entertainment Center Software of 2023
June 28, 2023
9 minutes
Managing a family entertainment center requires a lot of moving parts that can be quite a challenge to manage at times!
Luckily, there is a wide variety of software solutions available to help streamline the process.
We've written this article to help you find the best family entertainment center software for you. We've also written an article on digital marketing strategies for FEC businesses that you oughta check out as well.
Without further ado, let’s start with the big question...
What family entertainment centers software should do?
There are a certain number of tasks that you can expect any effective family entertainment center software to be able to perform.
These include;
- Conducting ticketing and admissions
- Overseeing customer management
- Aiding scheduling and reservations
- Managing inventory
- Reporting and analytics
Let’s examine these tasks and look at why they are so important.
Conducting ticketing and admissions
It doesn’t matter how fun your family entertainment center is if your ticketing system is a chore.
Using software to streamline your ticketing system creates an easy and flexible experience for anybody looking to purchase tickets.
Additionally, the software you use can help you keep records of ticket sales that inform practically all aspects of your business; from pricing, to scheduling to capacity.
Because ticketing and admissions make for a fundamental part of your business, it’s important that you pick software that makes this process as easy as possible.
Overseeing customer management
Customer data plays an important role in the continued success of any business, not just family entertainment centers.
With the right software, you’ll be able to securely store customer profiles that include contact information, preferences, and purchase and attendance history.
With this information; you can coordinate personalised promos, gather feedback and customer insight, and create a safer environment for your customers.
When selecting software, you need to make sure you know exactly the kind of customer information you need to collect. That way, you can make sure the software you pick works for you.
Aiding scheduling and reservations
You know what’s not fun? Inefficiency and inconvenience.
That’s why the goal of family entertainment center software is to make scheduling and reservations as painless as possible.
You want families to be able to plan out their day by selecting activities, times, and dates that work best for them without needing to worry about wait times and whether your venue will be at capacity.
That’s why the software you decide to use should have automated scheduling and reservation amongst its features.
Managing inventory
This often gets overlooked by family entertainment centers, but inventory management is a key aspect of making sure your venue runs smoothly.
Whether it’s food and beverages, merchandise, or any other kind of stock you might have – you need to be able to keep track of it. Software automation makes that a lot easier.
With the right software, you’ll be able to keep track of your inventory levels in real-time, which enables you to make informed decisions about purchasing and replenishing your stock.
Reporting and analytics
This feature is for future-proofing your business, more so than ensuring your day-to-day operations.
You can collect data about how your business is performing overall, the activities that are popular among your customers, the performance of your staff, etc.
Knowledge is power, so make sure that the software you choose gives you the information to optimise all aspects of your business.
The best family entertainment centers software
Now that you know what you need, it’s time to find the software that incorporates all of it into a software solution that works for you.
Let’s look at the best family entertainment centers software of 2023!
Best value software - VenueSumo
VenueSumo family entertainment center software is a cloud-based venue management software that comes with online ticket purchasing, waiver management, POS, CRM, party bookings, BYO payments, extensive reporting & analytics, inventory management & even allows API integrations.
This software has been built with venue owners in mind, allowing you to modify the platform to your venues unique needs and guests.
Get your VenueSumo demo here.
CenterEdge Advantage – For a solid all-rounder solution
CenterEdge Advantage includes a wide range of tools, including ticketing, admissions, food and beverage sales, inventory management, customer relationship management (CRM), marketing, reporting, and analytics. The software is highly customisable, allowing you to tailor it to your specific needs and requirements.
Some of the key features of CenterEdge Advantage include:
- Flexible pricing and discount options for admission, games, and food and beverage items
- Integration with a variety of payment processing systems
- Real-time inventory management and tracking
- Customer loyalty and reward programs
- Customisable reporting and analytics tools
- Online booking and ticketing capabilities
- Access control and security features
"We do not mind paying for their software because it works beautifully, we can customize it to exactly what we need, and they support it wonderfully." (Source)
Request an online demo for CenterEdge Advantage today.
ROLLER – For extensive reporting and analytics
ROLLER is a cloud-based solution that provides a comprehensive suite of tools and features to help you manage your operations and provide an exceptional customer experience.
It includes modules for managing ticketing and admissions, bookings and reservations, memberships, point-of-sale transactions, and more. It also includes features for marketing and customer engagement, such as email and SMS marketing, loyalty programs, and customer feedback.
One of the key benefits of ROLLER is its real-time reporting and analytics capabilities. The software provides detailed insights into operations and customer behaviour, allowing you to make data-driven decisions to improve your operations and drive revenue growth.
“ROLLER works great… the reporting options and open API have been useful for back-end operations.” (Source)
ROLLER has multiple pricing plans, starting at $450/month. Start a free trial or request a demo today.
Operandio – For managing your internal frontline team
Operandio is a slightly different kind of software for FECs. The focus of Operandio is on your frontline staff and optimisng all the tasks that need to be completed each shift by each team to keep your FEC running smoothly.
Operandio is really a frontline operations management platform and is used by a number of multi-activity businesses to streamline operations.
The main function of Operandio is digital checklists and recurring tasks. Managers can create and assign tasks to individual employees or teams, set deadlines and priorities, and track progress in real-time. This can help to improve accountability and ensure that projects are completed on time and to a high standard.
The software includes a range of features that can help businesses streamline their operations and improve efficiency, such as procedures & SOP management, staff onboarding, staff certification management, employee scheduling, time tracking, refridgeration temperature loggin, task management, and reporting.
“This is the 2nd company I've used Operandio at now, and it's so far superior to anything else that I've seen in the market. It really is such a great all in one operational platform for managing our workforce and systematising our operations!” (Source)
Operandio has pricing plans for businesses and entire enterprises. Request a demo today.
PartyCenter – For complete scalability across multiple devices
As you can probably guess from the name, PartyCenter is a software solution designed specifically for the family entertainment center industry. It offers a suite of tools to help including online party bookings, event management, POS systems, CRM tools, and more.
You can streamline your party booking process by allowing customers to book and pay for activities online, eliminating the need for manual paperwork and reducing errors. The software also includes features for managing details such as catering, decorations, and activities.
One of its major benefits is that it is completely scalable across devices including;
- Desktops
- Laptops
- Tablets
- Mobile phones
“We are opening our first FEC and could not be more relieved to have found PCS… I could not have felt so confident without them!” (Source)
PartyCenter has multiple pricing options, starting with a Core option at $399 per month. Request a demo for PartyCenter today.
KORONA.POS – For cloud functionality
KORONA .POS is software designed to help businesses manage their operations and transactions; with a range of features, including inventory management, employee management, customer relationship management, and reporting and analytics.
One of the key benefits of KORONA POS is that it is cloud-based, which means that it can be accessed from anywhere with an internet connection. This makes it easy for businesses to manage their operations, even if they have multiple locations or employees working remotely.
“Korona makes it so easy to manage my business remotely. I can easily update pricing, enter stock receipts and view all my sales data from the website.” (Source)
KORONA is perfect for smaller businesses, with multiple pricing plans starting at $59 per month. You can schedule a demo or start a free trial today.
Aluvii – For customisability
One of the key features of Aluvii software is its customisability. The platform is highly flexible and can be tailored to your specific needs. This means that you can choose the features you need and leave out the ones you don't, ensuring that the software is a perfect fit for you.
Like the other entries on this list, Aluvii comes with features such as ticketing, POS, scheduling, inventory management, party bookings, and CRM, as well as a variety of reporting and analytics tools.
Aluvii software also sets itself apart with its user-friendly design. The platform is intuitive and easy to use, even for staff members who may not be tech-savvy. It can be accessed from any device with an internet connection, making it easy for your staff to manage their operations from anywhere.
“Aluvii is designed to be easy to use and set up… seamlessly integrates with third-party applications and across different locations.” (Source)
You can request a free demo for Aluvii today.
Which family entertainment center software is right for you?
With the options available, it can be difficult to decide which software is the right one for you. Given that a lot of them have free trials and demos, we recommend trying these options for yourself.
We hope this article gave you everything you need to find the best family entertainment centers software of 2023 for you.
In the meantime, visit Digital Treasury for more information on how to use technology to optimise your business.
Contact us to learn more.
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Who is Digital Treasury?
We're a Melbourne-based digital agency with extensive experience helping Australian businesses build stronger online presences. Our team specialises in web design, development, hosting and SEO services - everything you need to get found online and convert visitors into customers.
Over the years, we've worked across different platforms and industries, giving us the insight to know what actually works for businesses like yours. Whether you're starting from scratch or looking to improve your existing website, we focus on practical solutions that deliver real results for your business.
What types of businesses and industries do you work with?
We work with a wide range of Australian businesses, with particular expertise in healthcare, B2B services, SaaS companies, Registered Training Organisations (RTOs), professional services and e-commerce brands. Our team offers tailored SEO and web solutions that are customised to fit your industry, target audience and business goals.
Where is Digital Treasury located and do you work with businesses Australia-wide?
We are based in Melbourne but we work with clients throughout Australia. Our work is mostly done remotely by video conferencing and emails, which makes collaboration easier regardless of where your business may be based.
What services does Digital Treasury offer?
Our key services include Search Engine Optimisation (SEO), Website Design, Website Development, Website Maintenance and Website Hosting. They are provided either separately or combined, ensuring that we provide you with one reliable source to help establish your online presence for your business.
How do I get started with Digital Treasury?
Getting started is easy. Just contact us for an initial conversation about what you want, your budget and timeframe. We will talk to you about what you need, give advice about the best way forward and provide you with a detailed, upfront proposal.
What makes Digital Treasury different from other agencies?
We integrate our technical skills with honest communication and a strong emphasis on results that will benefit your company. Being a small team allows us to give you personal attention, upfront costs and all the support we would give to our own project.
Do you work with small businesses and startups?
Absolutely. Many of our clients are small businesses and startups looking to establish or improve their online presence. We will make suggestions based on your particular situation and budget needs, providing useful services at affordable prices.
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We are convinced that clear communication should be maintained consistently during any of our projects. In accordance with the chosen service, you will be updated about your project through emails, meetings and detailed reports. We maintain constant contact with you, answering your queries along the way.
How does Digital Treasury structure its pricing?
We keep our pricing straightforward by providing a complete project quote rather than breaking it down into confusing line items. This approach gives you a clear understanding of exactly what you'll pay for the entire scope of work.
Every project is different, so costs depend on your specific requirements and the complexity involved. We'll assess your needs and provide transparent pricing that reflects the full value of what we'll deliver for your business.
Am I locked into a long-term contract?
We believe in earning your trust through quality work rather than tying you down with restrictive contracts. For specific projects like website builds, we'll provide you with a clear upfront quote so you know exactly what to expect.
Our ongoing services like website hosting, maintenance and search engine optimisation work a bit differently - we discuss these on a flexible arrangement basis that suits your business needs and budget.
Can Your Provide Case Studies Or Examples Of Previous Work?
Yes, we can provide case studies and examples of our previous work. Potential clients frequently request these to see concrete evidence of our past successes. They want to understand how we’ve helped similar businesses achieve their goals through SEO and website development. Our case studies typically highlight our clients’ challenges, the strategies we implemented, and the measurable results we achieved, such as increased traffic and higher conversion rates. This builds trust and demonstrates our ability to deliver on our promises.
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We offer a comprehensive range of SEO services designed to boost your online visibility. Our core services include technical SEO fixes, on-page and content optimisation, local SEO for Melbourne businesses, thorough keyword research, detailed SEO audits, strategic link building, and ongoing performance tracking.
Can you guarantee first-page or number-one rankings?
No reputable SEO agency can guarantee specific rankings because search engines like Google use complex algorithms that change frequently. These changes are completely outside anyone's control. What we can promise is our commitment to using proven, white-hat strategies that give your website the best possible chance of ranking well.
Rather than making unrealistic promises, we focus on sustainable SEO practices that build long-term visibility and drive genuine business results. Our approach is about maximising your opportunities for success, not making guarantees that simply can't be kept.
Do you offer local SEO for businesses targeting specific areas?
Yes. Local SEO ensures that your business is found in location-specific search results and map results, making it perfect if you offer your products or services within specific suburbs or locations. We ensure that we optimise your Google Business Profile and your website content for local search.
Do you help with content optimisation?
Yes. Quality and relevant content plays a very important role in effective SEO optimisation. We can optimise your current webpages as well as provide you with some suggestions for creating content based on your keywords.
How much does SEO cost?
Pricing for SEO is determined based on your specific business goals, how competitive your industry is and the amount of work needed to achieve results. We will customise pricing plans depending on budgets while giving you a definite quote right from the start.
How do you decide which keywords to target?
We do extensive keyword research to know how your prospective clients search for information on the internet. After analysis of various parameters like search intent, relevancy, competition and commercial value, we shortlist keywords that resonate well with your products and services.
Do I need to change my website's content for SEO?
Yes, quite often. We recommend refreshing existing content frequently or creating new pieces that better match what your potential customers are actually searching for online. Of course, changes should be carefully implemented with regard to your company’s tone of voice.
What is the contract length for your SEO service?
We ensure that our SEO agreement remains flexible as opposed to being committed to long-term contracts. Even though SEO is most effective when conducted on a continuous basis, we do not mind discussing agreements that work for your benefit.
Is it necessary to hire an SEO agency or can I do SEO myself?
You can surely do basic SEO on your own and we are happy to point you in the right direction. However, SEO is very time-consuming and keeps changing frequently. Hiring an experienced SEO agency will ensure that you get more out of it without having to think about it anymore.
How does backlink building contribute to SEO success?
Backlinks are simply links to your website from another website. Search engines consider backlinks as an indication of credibility and authority. Our approach is to build links to your site through ethical and sustainable methods, building up the reputation of your website in the process.
What does your website design process look like?
We start by understanding your business goals and target audience to ensure your website truly connects with your customers. From there, we develop a web design strategy and create initial designs that we refine based on your feedback. Once you approve the designs, we go ahead to the development phase.
When should I consider redesigning my website?
A redesign is worth considering if your site looks outdated, performs poorly on mobile, loads slowly, is difficult to update or no longer reflects your brand. A modern, well-built website can improve user experience, credibility and your ability to attract customers.
Which CMS platforms do you build websites on?
We specialise in Webflow and WordPress, selecting the most suitable platform for you. WordPress allows for versatility, whereas Webflow gives you a sleek design with easy maintenance. We will suggest the most appropriate choice for you.
Do you provide SEO with your website builds?
Yes. All our websites are developed using SEO guidelines like a clean layout, quick loading speed, mobile optimisation and solid on-page foundation. In addition to that, we have professional SEO service packages that help businesses increase their online presence.
Do you offer ongoing website maintenance?
Yes. We offer website maintenance services to ensure that your website is safe, up-to-date and working properly. This encompasses software and plug-in upgrades, security protection, backups and basic changes to give you a hassle-free experience so that you can concentrate on your business.
Can I migrate my existing site to your hosting?
Yes, we can absolutely handle the complete website transfer to our managed hosting platform without any hassle on your end. Our team manages the entire migration process, ensuring your site moves across smoothly without downtime or disruption to your business.
Can we provide feedback throughout the process?
Absolutely and we actually encourage it. Collaboration is at the heart of how we work, so you'll have plenty of opportunities to review our progress and share your thoughts at every stage. It ensures we're building exactly what you have in mind, rather than guessing what might work.
Will I own my website once it's built?
Yes. After completion of your project, the website will be yours. We believe in absolute transparency when it comes to issues of ownership and accessibility and would gladly take care of your requirements in this respect.
How long does it take to build a website?
The timeline for your website project really depends on what you're looking to achieve. A straightforward business website typically takes a few weeks from start to finish, while more complex builds with custom functionality or extensive content requirements will naturally take longer.
We'll give you a clear timeline estimate once we understand your specific needs during our initial consultation. This way, you'll know exactly what to expect and can plan your launch accordingly.
What kind of support do you provide after my website launches?
We don't go away once we've launched. We provide continuing support, maintenance and hosting to ensure that your website runs at optimum capacity. If you have any queries about how to develop your website, we will be there for you.
